Britannia Airways and Virgin Upper Essay Example for Free

Britannia Airways and Virgin Upper Essay Ill start by reporting on the Virgin Atlantic Upper Class suite website. To start with you are prompted to select what country you live in. This is so the person who enters the website can get it in the relevant language. To start with, you get to click on the different things on the plane, and a menu appears in this you get to select which item you want to read about. On the navigation menu on the top of the page, if you click on the box saying Experience you are able to have a virtual tour of the different features of the plane. On this page there are 3 sub-menus. These are Reaction this is reports on what other professional plane experts have said about it, the second one is Have your say this is obviously where the explorers of the sight can leave their feelings and their views about the site, and lastly there is Response this is where the members of Virgin Airways Flying Club have written what they think of it and what they would do to improve it. The next section on the navigation bar is The Facts. This is all about the design, and how they came up with it, how it compares to other aeroplanes, the essential facts, and all questions answered. This helps people to get a good feel for the aeroplane and its features before they consider booking a flight on the newly designed Upper Class plane. If you have already booked a flight, you can check details on the Internet if you enter you departure City and arrival city. You can do this under the Routes section. There is an Offers section, but at the time of producing this report an offer had just finished, but another one was yet to start. If you go onto the Competitions button on the navigation bar, you can do a quiz about the new aeroplane and if you answer them all correctly you can win a pair of tickets to New York on a Virgin Upper Class plane. The next icon is called Loyalty Programme in this area you can sign up to become a member of the Virgin Flying Club. There is also a section called E-Cards where you can send them to your friends, to show them how beautiful the new Upper Class Plane is. If you scroll down to the bottom of the page them you can select Book a Flight. This was unavailable when I went on there, but it was only because the site is quite new and they are just putting on the program that will aid with online flight bookings. The pages are easily navigable, and user friendly, even for those who are only beginners with computers. There are loads of pictures, and the background to the site is black and dark purple; the writing is red and white. It looks very eye catching, and would make you want to go back to the site again. They currently only go to New York, Los Angeles and a couple of other places, but the places in America they fly to is going to increase as the new improved plane flies more, and more are obviously made. You get a T. V, a bed in which they will give you bedding on request, refreshments and food available when you request them, video playing facility, and much, much more! I am now going to review the Britannia Airways website. When you first go onto the website you are greeted by a bright blue screen, with the word Britannica in red letters on the top left corner. There are also 2 blocks of three colours on the page. There is a picture in the middle, which changes to give you different views of the aeroplane. If you scroll down, after this there is a booking form for booking a flight. I decided to fill this in; however the airport I fly from most frequently was not on the list. (London Heathrow) I filled in the rest of the details. However, it was not easy as it would not let me enter the data quickly, it was slow. Then it too quite a while to search the records and find what I had requested. Then I realised a new page had appeared and asked me to re-enter the data. I got annoyed!! On this one it had London Heathrow but only had 4 destinations that were flown to from there. I got annoyed and left it. I clicked on the icon called Pre-Bookable Options here you could choose to order Champagne, go into the VIP lounge, special meals, extra leg room or get Executive Check-In. However, when I clicked on them no estimated prices for these services were given. This was not good, as if you were a family on a budget then you would not really want to phone up and ask as they might push you into getting a service that you cant afford. There is a bit called In-flight Shopping this is what is available when they go along the plane with the trolley. They have a Check in and Advice icon, where it tells people who maybe have never flown with Britannia before, or those who are not familiar with airports the process to undertake, before during and after you are in the airport. They have many different planes all with different seat capacities. The seat capacities are as follows: 757-200 235seats 767-200 274seats 767-200 290seats 767-300 315seats 767-300 328seats The i 10. 00 charge is for Select your Seat only and must be booked in conjunction with seats together, extra or premium seating. Combined price from i 20. 00 return per adult (from i 27. 00 return per adult long haul) and from i 15. 00 return per child (from i 20. 00 return per child long haul). The price varies dependent on your choice of seating combination and the length of the flight. It also has a section called Can I Take it this includes what size your allowed for hand luggage, and how much your luggage should weigh. This is very interesting. There is also a lot more relevant information. There are not many pictures. It is quite easy to navigate. The flight destinations are mainly in Europe. Food is available on longer flights. After carefully studying both websites, I prefer the Virgin Upper Class website for the design, interesting features and layout. However I would choose the Britannia website for the most relevant information. If Virgin put some interesting features on their website, and Britannia put some more pictures, and so different colours apart from Blue, then I would give them both 10 out of 10. as it stands I would give Virgin 9 and Britannia 8 1/2 as it is not that far behind, but at the end of the day the Virgin website is designed for business personnel and the Britannia website is designed for families. So both I think are good for the audience they are aimed upon.